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Frequently Asked Questions

What services does Ultimate Safaris offer?
Can I create a tailor-made itinerary and/or book a private Trip?
What is included in the price of my trip?
What is excluded from the price of my trip?
What sort of accommodations should I expect?
What kind of food should I expect?
Who will my guides be?
How will I travel from one place to the next?
Are there age or health restrictions on any activities?
What do I need to bring with me?
How do I register for my trip?
How do I pay for my trip?
What are my rooming options if I'm travelling alone?
What are my responsiblities as a traveller?

What are the penalties for canceling my trip? 


What activities does Ulitimate Safari offer?
All our activities are based in Uganda & Rwanda, and include;

  • Gorilla tracking
  • Chimpanzee and primate tracking
  • Wildlife viewing
  • White water wafting
  • Walking, hiking and climbing


Can I create a tailor-made itinerary and/or book a private Trip?
Yes. Our sales Department helps you design your personalized safari and point you in the right direction, if you are not sure exactly what best suits you.

What is included in the price of my trip?

A Guide
Accommodations in hotels or lodges in towns and wildlife areas
All meals as indicated
Sightseeing as noted in the trip itinerary
Park fees, entry fees and gorilla permits
Airport transfers
Ground transportation and support vehicles
Additional guides and porters where appropriate
2 liters of domestic bottled water per traveler in the vehicle

What is excluded from the price of my trip?

International Air Fares and airport taxes
Costs of obtaining visas and passports
Excess baggage charges
Tips and gratuities
Laundry
Beverages other than mineral water in the vehicle
Items of a personal nature such as telephone calls, postage fees and so on
Meals not indicated on your detailed itinerary
Medical and evacuation costs
Travel Insurance

What sort of accommodations should I expect?  
Accommodations in the wildlife areas consist of tented camps or cottages/bandas which are rustic but comfortable, all having en suite or private bathroom facilities, good food, well-stocked bars, and most with flush toilets and hot and cold running water. Those tented camps in some of the more remote or ecologically-sensitive areas have more basic bathroom facilities, with bush toilets and bush showers. However, even these are comfortable and offer a high standard of service

What kind of food can I expect?
Food in your town hotel will be varied and you will find on offer a wide choice of local, Western and Oriental cuisine. In the wildlife areas, menus are generally Western with some local fare. Meals are well cooked, and clean water is used for cooking Special and vegetarian diets can usually be accommodated.

We recommend that on your tour, you restrict yourself to drinking bottled water, and never tap water, even in the town hotels

Who will my guides be?

Your guides are members of a truly remarkable group. Their enthusiasm, expertise, language skills, environmental understanding, cultural knowledge, and safety training are unparalleled. Besides showing you wonders you would never find on your own, they make sure everything runs smoothly and safely. They love to share stories and swap tall tales, and each and every one of them embodies the spirit of adventure and the joy of exploration.


How will I travel from one place to the next?
We always have a representative to meet you at the airport and assist with check-in procedures at your hotel.

We also have a representative who will assist with your checkout at the end of the trip and see you off at the airport. All ground transportation is included in the price of your trip.

Are there age or health restrictions on any activities?  
Any traveler found to be suffering from a communicable disease such as a common cold or cough; influenza or diarrhea may be barred by park authorities from tracking gorillas and chimpanzees to avoid passing the infection on to the primates. If you are suffering from such a disease on the day of the track, we recommend that you report this to your Professional Guide, as this may allow him to obtain a refund of your tracking permit for you.

What do I need to bring with me?

A healthy sense of humour, and your spirit of adventure! Besides this, your personal items, especially those that may be difficult to obtain during your trip. We will send you a comprehensive check list of essentials that you need to bring along. You can also visit our 'packing list' page at this time on this site.

How do I register for my  trip?
Simply fill in the registration form on the website.

How do I pay for my trip?
Payment may be made to us by telegraphic or wire transfer.

What are my rooming options if  I am traveling alone?
We make every effort to arrange shared accommodations for single travelers when requested to do so. If the request cannot be honored, the quoted single supplement will apply.

What are my responsibilities as a traveler?

Your responsibility is to understanding the conditions implied in our Terms and Conditions and trip itinerary, and selecting a trip which is appropriate to your interests and abilities; preparing for the trip by studying the trip itinerary and supplemental trip information; bringing appropriate clothing and equipment as advised; for following normal standards of personal hygiene in order to lessen risk of travelers' diseases, acting in an appropriate and respectful manner in accordance with the customs of countries visited; completing the itinerary as scheduled (or as adjusted in the field as necessary). Trip members are also responsible for arranging sufficient travel insurance for themselves, including baggage loss and medical insurance.

What are the penalties for canceling my trip?
ions received will be subject to the following forfeit of tour cost:
Period before departure Cancellation charge (as percentage of total price
paid where applicable)

More than 45 days Deposit
44 days - 15 days 50%
Less than 14 days 100%

Cancellation fees are based on the date your written notification is received at Ultimate Safaris. 

Uganda Tours Menu
Great Apes & Wildlife 9 Days

Wildlife Chimps & Birds 5 Days
Gorilla Trekking 4 Days
Murchison Falls 4 Days
Rwenzori Climbs 10 Days
Uganda & Rwanda 10 Days
Rwanda Tours Menu
Rwanda Gorilla Trekking 4 Days
Rwanda Primates & Birds 6 Days
Rwanda & Uganda Gorilla Trekking 6 Days
Akagera 4 Days
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